Privacy Policy - Dhoka

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1. User-Submitted Information

• Detailed descriptions of incidents
• Uploaded documents, images, or files as evidence
• Location or context (if shared)
• Optional: Reporter’s name, email, or contact info

1.2. Technical and Analytical Information

• IP address, location data (approximate)
• Browser type, device type, OS
• Cookies and similar tracking technologies
• Time of visit, session duration, and interactions with the platform

1.3. Registration and Account Information

• Username, password, and email
• Account creation date and activity logs

2. How We Use Your Information

Your information is used for the following purposes:

• To publish fraud reports for public awareness
• To verify, moderate, or remove inappropriate content
• To prevent abuse, spam, or fraudulent activity
• To improve functionality, security, and user experience
• To communicate with users about updates or issues
• To comply with legal obligations or court orders
• We do not use personal data for advertising, tracking, or profiling.

3. Cookies and Tracking Technologies

Dhoka uses cookies and similar technologies to:

• Enable essential site functionality
• Understand user behavior to improve design
• Manage sessions and prevent automated abuse
• Users can manage cookie preferences through their browser settings.

4. Legal Basis for Data Processing

We collect and process your data on the following grounds:

• Consent: When you submit a report or register an account
• Legal Obligation: When required to comply with applicable laws
• Public Interest: To raise fraud awareness and prevent harm
• Legitimate Interest: To secure the platform and support operations

5. Sharing and Disclosure of Data

We may disclose your personal data only:

• When legally required by law enforcement, regulators, or courts
• To trusted moderators and staff for content review (confidentially)
• To resolve abuse or fraudulent activity
• With your consent or request
• We do not sell or rent any personal information.

6. Data Retention

We retain user-submitted content and related data:

• As long as it serves a legitimate public interest
• Until the data is proven false or legally disputed
• Requests for content correction or deletion must be submitted with valid proof.

7. Data Security Measures

We take strong, comprehensive measures to protect your information from unauthorized access, misuse, or disclosure:

• All data is encrypted in transit using SSL (Secure Sockets Layer) protocols
• Sensitive data is encrypted at rest with industry-standard encryption
• We implement strict access control policies ensuring only authorized personnel can access personal data
• Our servers are protected with multi-layered firewalls and intrusion prevention systems
• Regular security audits, vulnerability assessments, and penetration tests are conducted
• We use advanced monitoring tools to detect and respond to suspicious activity
• Passwords and account data are stored securely using hashed encryption algorithms
• While no system is entirely immune to risk, we are committed to continuously improving our security practices and keeping your data safe.

8. User Rights and Choices

You have the right to:

• Request access to your personal data
• Request correction or deletion of inaccurate data
• Object to data processing or request restriction
• Withdraw consent at any time (where applicable)
• To exercise your rights, contact us via the details provided below. We may require ID verification for sensitive requests.

9. Data Misuse Disclaimer

Dhoka is not responsible for:

• Misuse of content or data by third parties
• Harassment, blackmail, or unauthorized use of reported data by others
• Sharing of Dhoka content on social media or third-party platforms
• Any third-party misuse is a violation of our terms and may lead to legal action against the violator.

10. Children’s Privacy

Our services are not designed for users under 13. We do not knowingly collect or store information from children. If you are a parent or guardian and believe we’ve collected such data, please contact us immediately.

11. Third-Party Services and Links

Dhoka may include links to third-party websites or platforms. We are not responsible for their privacy practices. We recommend reading their privacy policies before interacting with them.

12. International Users

If you are accessing Dhoka from outside Bangladesh, you consent to the transfer, processing, and storage of your data in Bangladesh, where data privacy laws may differ from your country.

13. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. When we make changes, we will:

• Update the "Effective Date" at the top
• Notify users via the website or email (if registered)
• Your continued use of the service indicates acceptance of the updated policy.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy:

• Email:contact@dhoka.com